Academic Records and Transcripts
North American University protects the security, confidentiality, and integrity of student records, and maintains special security measures to protect all academic records. It recognizes that the privacy and maintenance of student educational records is a necessary and vital part of the student’s education. Offices housing records as outlined below (Location of Educational Records) will comply with Family Educational Rights and Privacy Act (FERPA) and all pertinent policy regulations. Two copies of the academic records will be stored in locked offices or file cabinets, and unauthorized access will be strictly prohibited.
Archived records will be kept in a separate locked office room and confidential documents will be shredded prior to disposal. The release of information to students is based on FERPA requirements and necessitates proof of identification by the student.
Location of Educational Records
The Office of Student Affairs, International Student Office, Financial Aid Office
The Transcript of Records or “transcript” is an inventory of the courses taken and grades earned by a student throughout his/her stay at the College, including transferred credits from other institutions. The Office of Student Affairs issues academic transcripts. In accordance with the Family Educational Rights and Privacy Act (FERPA), personnel in the Office of Student Affairs will issue transcripts only upon the written consent of the student.
Transcript requests may be processed as regular or as express. Regularly processed transcript requests will be finalized within four (4) business days from the date of request submission. Express processed transcript requests will be fulfilled on the business day following the date of submission request.
Requests submitted after 12 noon will be deemed submitted the following working day.
Access to Student Records
Students may inspect and review their educational records based on written request. Access is given to a student within 30 days after the request has been made. An appropriate administrative official or member of the faculty will obtain the record for the student and will remain present while the student reviews the record.
If a student wishes to appeal a grade or an academic suspension, they may fill out the Appeal Request Form and submit it along with any other paperwork needed to
. Each student’s form will be reviewed on a case by case basis by the Academic Appeals Committee.